Due to
departmental policies and regulations,
KCI is prohibited from delivering to private
residences.
All orders are shipped F.O.B. destination within the state
of Kentucky. Pre-paid delivery service includes TAILGATE DELIVERY only.
Inside delivery and/or set-up is available upon customer request at the rate of $25.00 per hour. Charges will be added to the customers invoice.
Please provide the following information on the Customers Purchase Order when requesting inside delivery and set-up of furniture orders:
- Floor location in the building
- Availability of freight elevator
- Size of elevator
- Are stairs the only access to floor location?
- Width of stairs
- Width of narrow hallways and doors
- Any unusual circumstances regarding the location
Providing this information prior to delivery will encourage efficient scheduling of equipment and personnel to insure reasonable charges are added to your invoice. Occasional delivery delays may be experienced due to scheduling considerations on all inside delivery and set-up orders.
KCI trucks are scheduled to service areas in Kentucky on a timely basis. Delivery of your order will be made when the KCI truck is scheduled into the customers area in Kentucky.
Your order may be picked up at any KCI warehouse with prior arrangement.